Seeing What Others Don'tSeeing What Others Don't has received high praise from notable figures in the field of decision making and psychology: "No one has taught me more about the complexities and mysteries of human decision making," says Malcolm Gladwell. Similarly, Daniel Kahneman states, "Gary Klein is a living example of how useful applied psychology can be when it is done well." Insight is everything. At its most profound, it can change the world. At its simplest, it